Last updated: December 9, 2025

1. Introduction

This Privacy Policy describes how Healing Holistic ("we," "our," or "us") collects, uses, and protects your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.

We are committed to safeguarding your personal information and respecting your privacy.

2. Information We Collect

We may collect the following types of personal information:

Personal Identification Information

• Name

• Email address

• Phone number

• Mailing address

Health and Wellness Information

• Nutrition and lifestyle history

• Health goals

• Food preferences and intolerances

• Supplement use

• Medical history relevant to nutritional coaching

3. How We Use Your Information

Your information may be used to:

• Provide nutrition coaching services

• Create personalized wellness plans

• Schedule appointments and send reminders

• Process payments

• Respond to inquiries

• Send educational content, newsletters, or promotions (you may opt out at any time)

• Improve our website and services

4. Consent

We collect, use, and disclose your personal information only with your knowledge and written consent, except where required by law.

By using our services and submitting your information, you consent to the terms of this Privacy Policy.

5. How We Protect Your Information

We take reasonable steps to protect your information from loss, theft, unauthorized access, disclosure, or modification, including:

• Secure, password-protected systems

• Encrypted payment processing

• Limited access to sensitive data

• Secure electronic and physical storage systems

6. Sharing of Information

We do not sell or rent your personal information.

We may share limited information with trusted third parties only when necessary:

• Payment processors

• Scheduling software providers

• Email communication services

These service providers are required to maintain the confidentiality of your information.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Your Rights

You have the right to:

• Request access to your personal information

• Request corrections to inaccurate or incomplete information

• Withdraw consent (subject to legal or contractual restrictions)

• File a complaint regarding privacy practices

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated effective date.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

Healing Holistic

Email: [email protected]

Phone: 416 305 8232

Mailing Address: 526 Etwell Road, Huntsville, ON P1H2J2 Canada